1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, understand how you use the site, and improve your experience. Some cookies are essential for the site to function, while others help us analyze usage and deliver relevant content.
2. Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| qck_token | Keeps you logged in to your account | Essential | 30 days |
| qck_email | Remembers your email for auto-fill | Functional | 30 days |
| qck_points | Caches your points balance for display | Functional | 30 days |
| qck_referral | Stores your referral code | Functional | 30 days |
| qck_currency | Remembers your preferred currency (GBP/USD) | Functional | 30 days |
| qck_ref | Tracks referral source from URL | Functional | Session |
| _ga, _ga_* | Google Analytics — tracks page views and site usage anonymously | Analytics | 2 years |
Note: Our site uses localStorage (browser storage) rather than traditional HTTP cookies for most user preferences. The Google Analytics cookies listed above are the primary traditional cookies set by our site.
3. Types of Cookies
Essential Cookies
These are necessary for the website to function properly. They enable core features like user authentication and account access. Without these cookies, you would not be able to log in or use the service. These cannot be disabled.
Functional Cookies
These remember your preferences and choices to provide a more personalized experience, such as your preferred currency and referral code. Disabling these may affect site functionality.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve the user experience. The data collected is anonymous and aggregated. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Cookies
We do not use third-party advertising cookies. The only third-party cookies on our site come from Google Analytics for anonymous usage tracking.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view which cookies are stored and delete them individually, block third-party cookies, block cookies from specific sites, block all cookies, and delete all cookies when you close the browser.
Please note that blocking essential cookies may prevent you from using certain features of our website, such as logging in to your account.
6. Do Not Track
Some browsers send a "Do Not Track" signal to websites. Our site does not currently respond to DNT signals, but we limit our tracking to the analytics described above.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about our use of cookies, contact us at:
Robin Arrow Ltd
Email: support@robinarrow.com
Website: robinarrow.com/contact.html